This course has been specifically designed for team leaders with limited authority for managing resources that are looking to motivate their team members and achieve agreed outputs. The course is 46 Guided Learning Hours long and consists of 6 units, one of which, Developing yourself as a team leader, is mandatory, and 5 further units, Managing yourself; Developing your team; Induction and coaching in the workplace; Leading your team; Briefing your team.

This course has been specifically designed for team leaders with limited authority for managing resources that are looking to motivate their team members and achieve agreed outputs and builds on the Award but can be done without doing the Award first. The course is 82 Guided Learning Hours long and consists of 10 units, three of which, Developing yourself as a team leader; Motivating the team to perform and Planning and monitoring work are mandatory. A further 7 units, Managing yourself; Developing your team; Induction and coaching in the workplace; Leading your team; Briefing your team; Diversity in the workplace and Dealing with change need to be completed to gain the full certificate.

This award is a concise qualification which gives an introduction to the basic skills, knowledge and understanding required by today's first line manager. The course is 34 Guided Learning Hours long and is made up of a minimum of 5 credits. There is a mandatory 2 credit unit 'Solving Problems and Making Decisions' are then participants are required to do further optional units to a value of 3 credits. We have a standard 7 unit course which covers an excellent range of skills needed by a First Line Manager, but you can tailor the course to your specific requirements by choosing any combination of the 23 units Pet&r can deliver.

The certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates may join the Certificate directly and are not required to undertake the Award as a prerequisite). The course is 120 Guided Learning Hours made up of a minimum of 20 credits. There are 4 mandatory units; Solving problems and making decisions, Understanding change in the workplace, Planning change in the workplace, Achieving objectives through time management, totalling 7 credits. The other 13 credits can be made up from any of the 23 units Pet&r can deliver.

This award is a concise qualification made up of three mandatory units which introduce the key aspects of coaching in the workplace. In Unit 1 'Understanding good practice in workplace coaching', the role of the workplace coach is explored. In Unit 2 ‘Organising workplace coaching' participants look at the range and value of different learning resources to support safe and effective coaching, alongside practical skills in how to monitor and record learner progress. In Unit 3 participants plan and organise workplace coaching sessions, undertaking coaching and then monitoring/reviewing their own workplace coaching performance.

This course has been developed in conjunction with the sector skills council for chemical, pharmaceutical, oil and gas, petroleum and polymer industries and is embedded within the Cogent Gold Standard national framework for competency and professional development across this sector. The award is 32 Guided Learning Hours long consisting of 4 mandatory units of Managing yourself; Diversity in the workplace; Induction and coaching in the workplace and Workplace communication.

This course has been developed in conjunction with the sector skills council for chemical, pharmaceutical, oil and gas, petroleum and polymer industries and is embedded within the Cogent Gold Standard national framework for competency and professional development across this sector. The certificate is 75 Guided Learning Hours long consisting of 9 mandatory units of; Developing yourself as a team leader; Motivating the team to perform; Developing your team; Induction and coaching in the workplace; Leading your team; Planning and monitoring work; Dealing with change; Briefing your team and Communicating with people outside the work team.

This two-day workshop is aimed at supervisors with responsibility for employees. It explores the role of the manager supervisor and the links between the team and the organisation. This session helps supervisors to identify their own leadership style and ways in which they can develop by learning from others. We will also look at other aspects of leadership, tailored to meet the needs / status of the participants.

The aim of this course is to enable frontline staff to recognise different aspects of conflict that they may encounter and to be able to understand and be aware of the different methods of resolving such conflicts. The course will focus on non-physical intervention techniques on managing and de-escalating potentially violent incidents within the work environment.

One of a manager’s most important functions is the development and training of the team. Sometimes this is done directly by the manager, at other times it is carried out by others, but the manager still has a significant role to play. This three day intensive and practical workshop is designed to develop managers’ skills in training their staff and covers all aspects of the process from identifying needs, through development of materials and delivery of instruction, presentations, and group activities, to evaluation.

This 1.5 day programme addresses the issues and problems surrounding change and its’ impact on people. We will look at the ways in which you can manage your people to achieve the change most effectively, and reduce any negative impact on them (and on yourself!). We will also consider the tools and techniques for stimulating and achieving continuous improvement, and how to encourage creativity and innovation in team members.

This 1.5 day workshop is aimed at managers and supervisors throughout the organisation and has been designed to ensure that every employee works in such a way as to add value for the customer and enable continuous improvement. Without customers an organisation cannot exist. But customers change as do their needs. To continue to satisfy their needs, the organisation must adapt, improve, and grow. It must also pay particular attention to its employees at all levels – not just those who deal directly with the customer.

This 1.5 day programme explores the characteristics of effective teams and the factors which managers and supervisors need to focus on to ensure that the team functions efficiently. It addresses the issues and problems of building and leading teams, from adding a new member to the team, through team development to team repair and restructuring.

This 1.5 day programme explores the difficulty in balancing the need to set and maintain standards of behaviour required by the organisation with the individual rights of employees. We will look at difficult situations such as absence and poor performance, as well as broader principles such as rights and responsibilities, dignity at work, harassment and bullying.

Local authorities have a vital role to play in eliminating discrimination, breaking down barriers preventing people from accessing services, and improving the quality of life for the people of the borough. This course has been designed to help managers update their knowledge of equality and diversity. It will examine the ways in which managers can translate policy to action, set and maintain standards of behaviour, and fulfil their responsibilities in respect of employment, service delivery, and carrying out public functions.

This course is suitable for candidates who wish to access training in Equality and Diversity, with a view to progress onto further and/or higher programmes of study, and adult learners who are seeking re-entry to the employment market, but who have insufficient qualifications and/or experience.

The qualification is 120 Guided Learning Hours long split into 3 Units; Explore equality and diversity, Explore prejudice and discrimination and Explore people’s rights and responsibilities

The Level 1 Award in Sustainable Development is an ideal qualification for raising people’s awareness of sustainable development and enables individuals to show this awareness through their actions at home, in school, at work and in the community making a more sustainable employee and citizen. The qualification is 40 Guided Learning Hours long in 2 Units; Understanding the importance of Sustainable Development to the individual and Understanding the importance of Sustainable Development to the workplace.

The Level 2 Award in Sustainable Development follows on from Level 1 looking deeper into the different aspects of sustainable development and their impact on social and economic development. It gives candidates the opportunity to investigate topics relevant to their experience and apply enterprise skills, teamwork and communication. The qualification is 60 Guided Learning Hours long, again split into 2 Units: Explore and understand the principles and benefits of sustainable development; and Plan, apply and evaluate sustainable development practices.

The Level 2 Certificate in Volunteering is an ideal qualification for learners who are contemplating undertaking volunteering activities or already have some voluntary experience. This offers accreditation for a course Pet&r has designed and run with a number of local voluntary organisation boards already. The certificate is 24 Guided Learning Hours long in 2 Units: Preparation and working as a volunteer; and Personal skills development and team work for volunteers.

This course has been designed to help employees at all levels update their knowledge of equality and diversity and develop their awareness of the cultural diversity of the area. It examines rights and responsibilities in respect of employment, service delivery and carrying our public functions. Consideration is given to how each person can make a difference in overcoming barriers for different groups, and practical actions they can take to achieve fairness and social inclusion.