Pet&r - Personnel, Equality, Training & Recruitment

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Projects and Clients

Track record - Since 2000 we have covered a range of projects including:-

  • Senior management team development programme in a NE local authority;
  • Project management skills training for managers in a NE council;
  • Political skills training for managers in a NE council;
  • Customer care, advanced customer care, and supervisory management in local authorities in the SE and NW and a debt recovery service;
  • Team health checks and repair clinics in the public, private and voluntary sectors, as well as a Teesside-based Pharmaceuticals company;
  • Public consultation in a NE community and training for the community group itself;
  • Strategic planning workshops in a Yorkshire authority;
  • Facilitating an improvement plan development workshop in a Tees Valley local authority;
  • Helping staff handle change in a Lincolnshire authority;
  • Helping managers lead change in a fine chemical plant;
  • Helping individual professionals deal with self-esteem issues, fairness at work, conflict and career development;
  • Recruitment, psychometric testing and assessment centres in the public, private and voluntary sectors;
  • Conducting a skills audit for a team involved in tackling social exclusion issues in the NE;
  • Evaluating the effectiveness of a Teenage Pregnancy Strategy Unit over a five year period;
  • Helping a NE authority review the customer service interface with its private sector business partner;
  • Equality and diversity training for employees and managers in several NE and SE local authorities and a primary care trust;
  • Providing external guidance to a local authority racial harassment investigation;
  • Conflict resolution training in a NE primary care trust, debt recovery service and N E Local Authorities;
  • Preparing a private sector recruitment agency for IiP assessment and helping managers in the same agency gain deeper understanding of employment law issues and fairness at work;
  • General HR courses (recruitment, appraisal etc) for managers and employees in local government, chemical, and process industries;
  • Maintaining a community environmental play scheme;
  • Participating in the selection and recruitment of a community project worker;
  • Producing environmental education resources for teachers about the Durham Heritage Coast;
  • Arranging the annual dinner for the local branch of a professional body;
  • Organising the promotion, organisation, and administration of a best practice award scheme for Human Resources in the Tees Valley;
  • Managing evening learning events for a professional body on a range of subjects, including branding, IiP, and organisational change;
  • Organising and leading a development weekend for the local branch committee of a professional body;
  • Cultural Awareness training in a Community Partnership and a Tenants Board;
  • Tailored skills training for a Tenants Board in the NE;
  • Delivering a monitoring and performance framework to 6 Anti-social behaviour projects in a City Council and carrying out an evaluation of the cross cutting approach in tackling anti-social behaviour;
  • Skills auditing for employees in a North-East Wildlife Trust
  • Using learning organisation concepts to help a local authority benefits department develop its management team and significantly improve service performance (IRRV Award Finalists 2005).
  • Time management training for an architectural practice and Local Authorities;
  • Employee representation training for private sector companies in medical supplies, civil engineering and telecommunications;
  • Mediation skills for a high street fashion retailer;
  • Bespoke HR advice and guidance for a sustainable energy engineering company, charitable trust and SME’s in the NE;
  • Influencing skills training for professional teams in a major international construction company;
  • Tender evaluation for a NE PCT;
  • Instructor skills training for managers and employees in chemical processing and military communication organisations;
  • Presentation skills training including community and public engagement within Local Authorities for members and officers;
  • Personal coaching for managers in Local Government and chemical process industries;

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Client list Key project summaries

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