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Projects and Clients

Track record - Since 2000 we have covered a range of projects including:-

• Senior management team development programme in a NE local authority;
• Project management skills training for managers in a NE council;
• Political skills training for managers in a NE council;
• Customer care, advanced customer care, and supervisory management in local authorities in the SE and NW and a debt recovery service;
• Team health checks and repair clinics in the public, private and voluntary sectors, as well as a Teesside-based Pharmaceuticals company;
• Public consultation in a NE community and training for the community group itself;
• Strategic planning workshops in a Yorkshire authority;
• Facilitating an improvement plan development workshop in a Tees Valley local authority;
• Helping staff handle change in a Lincolnshire authority;
• Helping managers lead change in a fine chemical plant;
• Helping individual professionals deal with self-esteem issues, fairness at work, conflict and career development;
• Recruitment, psychometric testing and assessment centres in the public, private and voluntary sectors;
• Conducting a skills audit for a team involved in tackling social exclusion issues in the NE;
• Evaluating the effectiveness of a Teenage Pregnancy Strategy Unit over a five year period;
• Helping a NE authority review the customer service interface with its private sector business partner;
• Equality and diversity training for employees and managers in several NE and SE local authorities and a primary care trust;
• Providing external guidance to a local authority racial harassment investigation;
• Conflict resolution training in a NE primary care trust, debt recovery service and N E Local Authorities;
• Preparing a private sector recruitment agency for IiP assessment and helping managers in the same agency gain deeper understanding of employment law issues and fairness at work;
• General HR courses (recruitment, appraisal etc) for managers and employees in local government, chemical, and process industries;
• Maintaining a community environmental play scheme;
• Participating in the selection and recruitment of a community project worker;
• Producing environmental education resources for teachers about the Durham Heritage Coast;
• Arranging the annual dinner for the local branch of a professional body;
• Organising the promotion, organisation, and administration of a best practice award scheme for Human Resources in the Tees Valley;
• Managing evening learning events for a professional body on a range of subjects, including branding, IiP, and organisational change;
• Organising and leading a development weekend for the local branch committee of a professional body;
• Cultural Awareness training in a Community Partnership and a Tenants Board;
• Tailored skills training for a Tenants Board in the NE;
• Delivering a monitoring and performance framework to 6 Anti-social behaviour projects in a City Council and carrying out an evaluation of the cross cutting approach in tackling anti-social behaviour;
• Skills auditing for employees in a North-East Wildlife Trust
• Using learning organisation concepts to help a local authority benefits department develop its management team and significantly improve service performance (IRRV Award Finalists 2005).
• Time management training for an architectural practice and Local Authorities;
• Employee representation training for private sector companies in medical supplies, civil engineering and telecommunications;
• Mediation skills for a high street fashion retailer;
• Bespoke HR advice and guidance for a sustainable energy engineering company, charitable trust and SME’s in the NE;
• Influencing skills training for professional teams in a major international construction company;
• Tender evaluation for a NE PCT;
• Instructor skills training for managers and employees in chemical processing and military communication organisations;
• Presentation skills training including community and public engagement within Local Authorities for members and officers;
• Personal coaching for managers in Local Government and chemical process industries;

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Client list Key project summaries

Calendar

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