As part of the order process you will have received an email containing a unique order number. Please enter this unique order number below to download the documents you ordered.
Get Documents

Projects and Clients

Track record

• Project management skills training for managers in a NE council;
• Customer care, advanced customer care, and supervisory management in local authorities in the SE and NW;
• Team health checks in the public and voluntary sectors, as well as a Teesside-based Pharmaceuticals company;
• Public consultation in a NE community and training for the community group itself;
• Strategic planning workshops in a Yorkshire authority;
• Recruitment, psychometric testing and assessment centres in local government;
• Conducting a skills audit for a team involved in tackling social exclusion issues in the NE;
• Helping a NE authority review the customer service interface with its private sector business partner;
• Providing external guidance to a local authority racial harassment investigation;
• Producing environmental education resources for teachers about the Durham Heritage Coast;
• Organising the promotion, organisation, and administration of a best practice award scheme for Human Resources in the Tees Valley;
• Tailored skills training for a Tenants Board in the NE;
• Delivering a monitoring and performance framework to 6 Anti-social behaviour projects in a City Council and carrying out an evaluation of the cross cutting approach in tackling anti-social behaviour;
• Skills auditing for employees in a North-East Wildlife Trust
• Delivering ILM Level 3 Award  in First Line Management to a variety of clients;
• Hard calls training for a local revenues collection service;
• Facilitator skills assessment centre and training sessions for a private sector organisation;

Download to read more:

Client list Key project summaries

Calendar 2008

		January 2009
Mon	Tue	Wed	Thu	Fri	Sat	Sun
			1	2	3	4
5	6	7	8	9	10	11
12	13	14	15	16	17	18
19	20	21	22	23	24	25
26	27	28	29	30	31